Refund Policy
Introduction
At Can Auto, we strive to ensure our customers are satisfied with their purchases. This Refund Policy outlines the conditions under which we accept returns and provide refunds for our products and services. By making a purchase with us, you agree to this policy.
Returns
• Eligibility: Products must be returned within 30 days of the purchase date. To be eligible for a return, items must be unused, in the same condition you received them, and in the original packaging.
• Non-Returnable Items: Certain items cannot be returned, including perishable goods, custom products, and items on sale.
• Procedure: To initiate a return, please contact us at [Your Contact Information]. Provide your order number and details about the product you wish to return. We will respond with instructions on how to proceed.
Refunds
• Eligibility: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• Processing: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
• Partial Refunds: In certain situations, only partial refunds are granted, such as when an item is returned damaged or missing parts.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [Your Contact Information].
Shipping Costs
• Return Shipping: Customers are responsible for paying their own shipping costs for returning an item. Shipping costs are non-refundable.
• Refunded Shipping Costs: If you receive a refund, the cost of return shipping will be deducted from your refund.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at [Your Contact Information].
Changes to This Refund Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our services indicates your acceptance of the changes.
Contact Information
For any questions or concerns about our Refund Policy, please contact us at [Your Contact Information].
Disclaimer
The information provided here is for general informational purposes only and is not intended as legal advice. We recommend consulting a legal professional to assist you in creating your refund policy.